C.J. O'Hara

C.J. O'Hara

Account, Operations & Program Coordination

📍 Huntington, NY · Open to Relocation

About Me

I'm a client-facing professional with experience supporting accounts, coordinating programs, and managing day-to-day operations in fast-paced, service-driven environments.

My background spans account management at a market research firm working with global brands, sports operations across multiple sites, and coaching at competitive tennis academies. I bring strengths in communication, organization, and relationship building.

I'm also an AI-forward professional who actively leverages AI tools to maximize productivity and deliver better outcomes. I believe every role can be amplified with the right combination of human judgment and AI capability.

I'm currently seeking an account, project, or client success role where I can bring energy, learn quickly, and make an impact.

Experience

Tennis Professional 2025 – Present
Deer Park Tennis Club · Deer Park, NY
  • Manage ongoing relationships with athletes and families to drive satisfaction and retention
  • Coordinate group programs, private sessions, and events while balancing schedules and resources
  • Adapt communication and instruction for diverse participants, including children with special needs
  • Represent the club on-site, supporting member engagement and brand reputation
Assistant Tennis Professional 2024 – 2025
TeamG Academy · Woodland Hills, CA
  • Supported daily operations of a high-performance tennis academy
  • Assisted in planning and delivering competitive training programs for elite junior athletes
  • Helped distribute program information and support outreach to prospective clients
  • Maintained facility readiness to ensure a professional, client-facing environment
Athletics Coach 2023 – 2024
Youth Athletes United · Los Angeles, CA
  • Delivered structured athletic programming across 15+ school sites
  • Managed logistics, schedules, and on-site execution of youth sports programs
  • Built strong relationships with school administrators, parents, and students
Account Manager 2022 – 2023
Advertiser Perceptions · New York, NY
  • Supported research and reporting for global brands including L'Oréal, Coca-Cola, and Anheuser-Busch
  • Analyzed marketing and media data to identify trends and insights
  • Coordinated client communications, timelines, and report delivery
  • Maintained internal documentation to support efficient project execution
Industry Analyst Summer 2018
SocialSign.in · New York, NY
  • Conducted market research and identified key leads for WiFi marketing platform serving sports, entertainment, and retail venues
  • Gained hands-on experience with HubSpot and Close.io CRM software
  • Completed large-scale data projects under strict deadlines
Data Strategy Intern Summer 2016
Salesforce · New York, NY
  • Supported data strategy initiatives during Krux Digital's $700M acquisition by Salesforce
  • Researched and completed data projects for major accounts including Coca-Cola, Anheuser-Busch, and L'Oréal
  • Created sales presentations used in pitches to enterprise clients
Sales & Marketing Intern Summer 2015
Krux Digital · New York, NY
  • Supported sales team with research, lead identification, and data projects
  • Designed presentations used to sell DMP software to enterprise accounts
  • Led creative projects including event branding for company tournament attended by Oracle and Adobe

Skills

AI & Technology

ChatGPT / GPT-4 Claude AI AI-Powered Research Prompt Engineering AI Writing Tools AI Data Analysis Workflow Automation

Business Skills

Account Management Client Success Project Coordination CRM Systems (HubSpot, Salesforce) Data Analysis & Reporting Stakeholder Management Cross-Functional Collaboration Client Communication Scheduling & Logistics Microsoft Office Google Workspace

Education

Fairfield University

Business / Marketing

Fairfield, CT · Class of 2022

American University

Coursework Completed

Washington, DC · 2017–2018

USTA SafePlay Certified Coach

Get in Touch

I'm actively exploring new opportunities. Feel free to reach out.